How do you qualify
If the answer is ‘yes’ to both of the following questions, you’re eligible to join the scheme.
* If you don't yet have a water meter installed, you can apply for one today!
Making your application
If you're eligible to apply and have all the correct evidence to hand, you can make your application.
Once we’ve got your application, we’ll let you know if you’re on the scheme and your new, lower charges will be included in your next bill.
If your application isn’t successful, we’ll be in touch to let you know why and chat through any other possible options.
Remember: You won’t qualify for WaterSure if you water your garden with anything not handheld (like a sprinkler or a domestic irrigation system), or if you have an auto-fill swimming pool or a pond with a capacity of over 10,000 litres.
Accepted evidence
When you complete your application, please make sure you’ve attached the correct evidence we need so we can accept it. If we do not receive the correct evidence, this will seriously delay your application.
Benefits and bank statements
Your documents must be clear, in date, and show the correct information.
Benefits award
Bank statement
Medical condition evidence
One of the following options must be clear, in date, and show the correct information.
Repeat prescription
Doctor letter
Delivery note
Apply now
Select the application that is relevant to you.