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Protecting your pipes

When clean water is always on tap, it’s easy to forget how it actually gets there. However, it’s important to remember to protect those all-important pipes at all times, particularly in the winter. That’s because very cold weather can cause water in your pipes to freeze. This increases pressure, which can cause pipes to split and joints to pull apart. This is why it’s essential you regularly check your pipes inside and outside your home.

Keep the water flowing and your home warm and cosy by taking some simple actions as the temperatures drop.

During this cold weather, look out for friends, family and neighbours    

Some people have medical conditions or other circumstances, which means a disruption to their water supply can cause huge problems for them. Our priority services can help these customers when they need it most.  

Call our 24-hour Customer Centre on 0800 783 4444.

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