A Severn Trent spokesperson said: “Severn Trent bills remain the second lowest in the country, £73 below the national average for water and waste services and £172 lower than the highest bill. We know however, bills rising can be worrying, so we want our customers to know there’s help if they need it. By 2030, we plan to be helping around 1 in 6 households with some form of financial support. This includes a discount on bills of up to £390 if customers are eligible, and debt support. We are also committed to continue investing in the things our customers told us they care about. Around £8m a day is being spent on investment like laying new pipes, brand new water sources, river health and creating thousands of jobs, as our £15bn investment for the Midlands continues.”

• Severn Trent’s bill is the second lowest in the country for water and waste services
• The average bill for 2026/27 will be around £587 per year, which equates to £48.94 a month or £1.61 per day (this is an average, and individual bills will differ).
• It is £73 below the national average of £660 for water and waste company bills, and £172 lower than the highest water and waste bill in England and Wales.
• In percentage terms, Severn Trent’s increase is 4th highest at 10% across all water companies. Affinity’s bills are increasing by 13% , Bristol by 12% and SES Water by 11%.
• In cash terms our bill increase is £52 per year, which is lower than other water and waste companies like UU’s increase of £57, Southern at £55.
• Severn Trent’s 15bn investment by 2030 will see:
  • £415m to lay over 870 miles of new water pipes
  • Over £1.7bn spent on improving river health, aiming to prevent more spills from overflows.
  • 7,000 jobs for the Midlands

Customer support:

• Customers can find out all about their bill on our Bill Help Hub – stwater.co.uk/billhelphub.
• We recognise that there will be customers that are above and below the average, customers will have individual details on their bill.
• The company offers a number of ways to help paying bills, such as £390 for those on low incomes – full support at stwater.co.uk/helpforyou
• Severn Trent also encourages people who can, to go onto a smart meter. Installing a smart meter is one of the easiest ways to control your bill and pay for what you use