Making sure you're connected correctly
It’s really important the correct pipes are connected in and out of your property. If they’re not, you could face a hefty fine and cause pollution and environmental damage.
Connecting to the right drain
Most homes have two separate drain systems:
If your drains are connected to the wrong sewer they can cause environmental damage and pollution.
This is illegal according to the Environmental Protection Act 1990. As the homeowner, it’s your responsibility to get any misconnection fixed or you could face a fine.
We also work with the Environment Agency to identify rivers and streams that are being polluted by incorrectly connected pipework. This way we can contact homeowners and help them fix the problem.
Key misconnection information
If we have found a misconnection, we’ll send you a letter to explain and that work is required to fix this.