Eccleshall - Supply pipe replacement scheme

If you live in Eccleshall or the surrounding area, you may be eligible for a supply pipe upgrade as part of our new scheme in Staffordshire, which aims to remove lead pipes from the area.

Register for your supply pipe replacement

Book a pipe inspection today to help make your supply pipes lead-free

What we're doing

Your supply pipe links your home to our water mains. It’s what brings fresh water to you every day. 

The pipeline between our main water supply and your home or business is the responsibility of the property owner. A lot of homes, particularly those built before 1970, may have supply pipes made from lead. To replace them, it could cost you between £1,000 and £3,000.  

We want to upgrade these older pipes with a new industry-standard 25mm plastic pipe, at no cost to you. 

We are working with contracted partners to carry out this scheme on our behalf. They will be knocking doors in the area helping to complete water sampling, pipe inspections and upgrades.

Why we are doing it

To help protect customers who have lead pipes, water companies put a small amount of safe chemicals called phosphates into the supply. This coats the inside of your pipe and helps to prevent lead from reaching your water.

If we can remove lead from all properties fed from the Croxton borehole, we can stop phosphate dosing altogether, meaning a more sustainable future for our customers and our environment. We’re also future proofing our network, meaning just wonderful water for you for years to come.

Register your interest and we’ll be in touch with you when it’s time to upgrade.

Our partners

We are partnering with Brays Pipelines Limited to help us to complete this ambitious work. You may see them working in your area, or they may knock your door to provide information about this scheme. 

The benefits for you

There are so many benefits to upgrading your supply pipe with us

Improve your water flow with new pipes

Old pipes can narrow over time, affecting your water flow, a new plastic supply pipe can mean a more reliable water supply.

Save on costs on future upgrades

Your supply pipe is your responsibility and replacing it can cost up to £3,000. As part of this scheme, we are replacing pipes at no cost, and we’ll do the work for you.

Save water with a smart meter

With your upgrade, you'll have the opportunity to arrange for a smart meter to be fitted to track your water use and potentially lower your bills.