How can I pay my bill?
Paying your water bill has never been simpler thanks to our wide range of payment methods. Simply choose the option that works for you.
If you would prefer to pay over the counter at your bank or building society, don’t forget to take your bill with you. If paying by cheque, please make payable to Severn Trent Water Ltd. This service is free at most banks, however we recommend you always check first.
Take your bill and cash payment to any Post Office branch. Please be aware that the Post Office may charge you for this service and only cash payments are accepted.
You can make regular or one-off payments by debit or credit card by calling us on 03457 500 500. You can also request to pay by instalments using a Watercard, Direct Debit or Payment booklet.
Enter the amount you’d like to pay on your payment slip and pop it in the post along with your cheque to: Severn Trent Water Ltd, Providence Row, Durham, DH1 1RR. Cheques should be made payable to Severn Trent Water Ltd. and please write your Severn Trent Water account number on the back. Allow up to four working days for any cheque payments to reach our account.
Set up and manage your payments using your bank’s telephone, online or remote banking service. Simply provide them with the following information:
- Our bank sort code: 20-00-00
- Our bank account number: 23285790
- Your Severn Trent Water account number (you’ll find this on your paperwork)