Access your account

You may have been moved to our new system.

We're upgrading our online systems to provide you with an even better experience. As part of these improvements, you'll receive a new account number and a new, secure online portal.

Choose one of the following options

You can tell which option to choose based on your Severn Trent account number.

Check your most recent bill or email from us.

Account number begins with A-

New portal

Account number begins with a number

Original log in