Incidents
Stay up to date with incidents across our region.
Supply Interruptions in Stoke-on-Trent
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Works in Mackworth
We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the DE23 area of Derbyshire this morning. Our teams are carrying out some essential repair work on Littleover Lane.
Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.
We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 6PM.
We’ll make sure this page is updated as we receive more information.
Essential Works in Nottingham
We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the NG9 area of Nottingham this Afternoon.
Our teams are carrying out some essential repair work. Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.
We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 6pm. We’ll make sure this page is updated as we receive more information.
Essential Works in Stoke-on-Trent
We’d like to inform you we are working in the surrounding area of ST5 and ST6 in Stoke-on-Trent.
Our teams are carrying out some essential change to the water network. Whilst this works takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.
Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.
Essential Repairs in Nottingham
We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the NG7 area of Nottingham this afternoon.
Our teams are carrying out some essential repair work. Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.
We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 5pm. We’ll make sure this page is updated as we receive more information.
Supply Interruptions in Rugby
We’re pleased to inform you that the repair for the burst water main is now completed. The water supply has been returned to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Wolverhampton
Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the WV11 area of Wolverhampton.
This is due to a burst water pipe on Kitchen Lane. Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 5pm.
We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.
Fire Service in Leicester
We’re pleased to inform you that the fire service activity in our area is now complete, and the water supply is back to normal.
For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Supply Interruptions in Gloucestershire
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Repairs in Gloucester
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Essential Repairs in Stratford-Upon-Avon
We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.
Managing incidents
When things go wrong, our teams respond immediately to make sure your service gets back to normal as quickly as possible. Find out how we manage incidents, keep you updated, and can support you if you need extra help.
Priority Services
We can provide extra support in the event of a supply issue. If you or someone in your household is of pensionable age, disabled or has a long-term illness, our free Priority Services may be able to provide the support you need.