Incidents

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the LE17 area of Leicester this afternoon. We have found that the pumps that help us move water around your area have stopped working.     

As we know what the problem is, we’ve already got engineers on the way to reset these pumps which will return the water supply to normal. We are confident this will be resolved by 5pm.

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the DY10 & DY11 area of Kidderminster this afternoon. Our teams are carrying out some essential repair work.       

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information. 

We’ve been made aware some of our customers in the DE25 area of Alvaston are experiencing no supply, poor pressure or discoloured water this afternoon.          

Please be assured our teams are investigating the cause. We are very sorry for any inconvenience and will provide further updates here once we have more information. 

We’d like to inform you we are working in the surrounding area in CV32 area of Leamington Spa. Our teams are carrying out some essential changes to the water network.        

Whilst this work takes place you may notice your water to be slightly lower pressure than usual or even discoloured in appearance. This is nothing to worry about and will return to normal as our works are completed.

Apologies for any inconvenience caused and thank you for your patience. We’ll provide updates here as soon as we have more information.                       

Severn Trent teams are carrying out repairs on a burst pipe on the A34 Stone Road in Tittensor, Stoke-on-Trent.              

Crews have been working overnight on the repairs which has required a closure of the southbound lane, in order to keep workers and the public safe.

The lane closure, near to Trentham Gardens, will remain in place as the works continue, including tankering in the area.  

We know how disruptive these kind of repairs can be, but we need the lane closure to keep our crews and members of the public safe.   

Our teams will be working hard to complete these repairs and get things back to normal as soon as possible. We’d like to apologise and thank everyone for their patience and understanding.