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Make a leakage allowance claim
In order to complete this form, the leak must be repaired and you must be able to read your meter.
If you're unable to read your meter, contact us and we will arrange this for you.
You can only make one leakage allowance claim, so we recommend you only use it if you have a large leak to claim back. If you have already made a claim at your current home, any other claims you make for that address will be rejected.
If you make a claim and then move house in the future, you'll be able to make one new claim at your new home. You can only make one claim per property.
Before you begin
To complete the claim for you will need:
- Your Severn Trent account number (you can find this on your bill)
- The date the leak was fixed
- Two meter readings, at least two weeks apart. Both should be from after the leak was repaired