Join our priority services register

If you are already on the Priority Services Register, then all you need to do is let us know if there's been any changes to your circumstances.

{panel-id} Tell us about you

Is it you that needs our additional support? *

Please select an option

If no, what relationship do you have to the person being registered?

Please select an option

If you hold a Power of Attorney please attach the original or certified copy of the Power of Attorney document. You can upload up to 3 attachments. Each attachment should not exceed 5MB.

Select File

{panel-id} Where is the additional support required?

Tell us the address where additional support is needed:

Postcode *

Enter a postcode

Enter a valid postcode

Enter a postcode and select 'Find address'

If you know it, please enter the account number for this address

Please enter a valid value

{panel-id} Who should we contact?

Please provide the contact details of the first point of contact regarding any support needed, including during an incident, should one occur. This may be the same address as you previously provided, but could be different.

Account number:

Please enter a valid value

Contact name: *

Please enter a valid value

Email address:

Please enter a valid email address

This email address will be used to keep you up to date with important changes or updates to your services.

If you are completing this form on behalf of someone else, please provide their email address.

If they don't have an email address, please leave this field blank.

Contact number: *

Please enter a valid value

Postcode

Enter a postcode

Enter a valid postcode

Enter a postcode and select 'Find address'

{panel-id} How can we help?

If you'd like to join the register but you don't require any additional support, please click continue to skip to the next section.

Alternative bill formats

Choose from the list below if you would like your bill sent in a different format:

Please select an option

If you chose 'other format', please tell us what format you'd like:

Please enter your description

Other services

Please choose which other schemes you would like to join:

Please select an option

Find out more about our password and nominee scheme.

Your nominee type:

Please select an option

Full name:

Please enter a valid value

Email address:

Please enter a valid email address

Contact number:

Please enter a valid value

If you are registering a Power of Attorney, and haven't already uploaded the document in this form, please attach the original or certified copy of the Power of Attorney document. You can upload up to 3 attachments. Each attachment should not exceed 5MB.

Select File

Additional Information

Please tick the below if any are applicable to you

Please select an option

{panel-id} Confirmation

You can read our full privacy notice on how we use, store and share your data

Consent *

Please agree to our terms and conditions

Update your Priority Services Registration

If you are already on the Priority Services Register, then please let us know if there have been any changes in your circumstances.

Get in touch