Get in touch

Contact Us

If you can’t find the answer to your question, you can contact us using the form below. The more information you give us the quicker we can get back to you. We’ll contact you with an answer as soon as possible.

We’re currently updating the attachment function on this form. We'll relaunch this feature soon. In the meantime, if you would like to include an attachment in relation to your query, please send us a message directly from your email account.

Include an attachment

Business customers: Please note that the water market changed for businesses in April 2017. You'll need to contact your retailer directly if you have any queries about any business premises. Find out more about market changes at  

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages