If you can’t find the answer to your question, you can contact us using the form below. The more information you give us the quicker we can get back to you. We’ll contact you with an answer as soon as possible.
We’re currently updating the attachment function on this form. We'll relaunch this feature soon. In the meantime, if you would like to include an attachment in relation to your query, please send us a message directly from your email account.
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Business customers: Please note that the water market changed for businesses in April 2017. You'll need to contact your retailer directly if you have any queries about any business premises. Find out more about market changes at open-water.org.uk
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