Our biggest investment yet
Between 2025 and 2030, we’re committing a record £15 billion to improving our water, protecting our environment and supporting the communities we serve.
This is the most ambitious investment programme in our history. It means upgrading ageing pipes and treatment works, building new infrastructure, enhancing river health, reducing flooding and pollution risks, and making our networks more resilient for future generations.
To put it into perspective, that’s over £8 million every single day until 2030 — the equivalent of more than £3,000 for every household we serve It’s a scale of investment that will deliver real change, where it matters most, for the 4.6 million households who rely on us every day.
What this means for you
We’ve listened to our customers and shaped our plans around three things that matter most to them. Here’s a quick overview of some of the things we’ll be working on up to 2030.
A reliable water supply that’s fit for the future
A growing population and climate change mean we need to plan wisely, so clean, dependable water is always available across our region.
Looking after the places we all love
Our rivers, streams and green spaces belong to everyone. We want people – and the wildlife that depends on them – to enjoy these places long into the future.
Supporting our customers and the places where they live
There’s more to what we do than providing water. We’re here to support people when they need us and to play a positive role in our local communities.
Keeping bills fair
We know no one ever wants to hear that their bill is going up. Times are tough, and every extra pound matters.
That’s why we’re doing everything we can to keep bills as affordable as possible while still making the investment needed to improve the services people rely on every day.
In 2026/27, the average household bill for water and sewerage will be around £587 a year, or about £1.61 a day.* Even with these changes, our bills remain the second lowest in England and Wales, and we expect that to stay the case up to 2030.
*Average daily combined (metered and unmeasured customers) cost for 2026/27 is £1.61.
Listening to you
It’s only right that we should listen to you and act on what you tell us.
We based most of our planning for 2025-2030 on what customers like you told us was important. And you can get involved in helping us form our future plans.
Whether that’s one-off feedback, or by joining TapChat, our online community of Severn Trent customers, your view makes a massive difference.