Contact us
Find the right team you need and they'll be happy to help.
Wholesale Market Unit (WMU)
For general enquiries please call us on 0247771 5111 or contact your dedicated Account Manager.
Finance Service Centre (FSC)
You can contact the FSC for enquiries about your invoice on:
By email: arteam@severntrent.co.uk
By phone: 02477 715904
Emergencies and incidents
Our operational and emergency contact number is: 0800 783 4444.
The Operational Service Centre is open 24 hours a day 7 days a week.
You should use this number to report the following (not exhaustive)
- no water
- low pressure
- water leak/burst
- sewage leak
- taste & odour