We understand that life sometimes has its financial challenges, so we want to put your mind at rest and let you know that we're here for you. You'll always have wonderful water coming out of your taps no matter what money worries you may have.
Our schemes help meet the needs of varying situations, whether you're on a low income and need that little extra help (in some circumstances,you may be eligible to receive a reduction off your bill - up to a whopping 90%). Or you may be able to apply for a grant with the Severn Trent Trust Fund, which is our registered charity that provides financial help to our customers for their water bills.
For further information such including criteria and how to apply for our schemes, head over to our personalised service page