Taking care of our network
When the ground freezes and thaws, it causes movement around our underground pipes, sometimes causing them to leak. This is why a cold winter can increase the likelihood of bursts on our network. We’ve ensured we’re geared up by having plenty of people on the ground to find and fix any issues quickly. But we know how essential it is to take care of our network - so it takes care of you in return.
We do this through a number of ways:
- Regular maintenance and monitoring of our pipes to check their condition
- Investing in the ongoing replacement and repairs to pipes that are at risk of bursting
- Investing in extra storage capacity in some areas, meaning we have additional supplies we can take water from if we need to
- Working with industry experts to continually develop our knowledge, techniques and skills.