Wonderful on Tap

At the heart of your community

Coventry and Warwickshire - we're doing more for your communities

Coventry and Warwickshire, we love taking care of your wonderful water – it’s one of life’s essentials after all! But we always strive to do more than deliver water to your taps and take it away safely.

We want to make a real difference in the communities where you live, and we serve. For you, for your neighbours, for your family and friends, for us all.

With Covid restrictions and lockdowns, it’s been a tough year for everyone, but we haven’t let that stop us from making a difference! We’ve continued to support your community with our bundles of projects, such as the £1M Emergency Coronavirus Fund, that helped to give local charities a boost throughout the pandemic.

All of the community work we do aims to support local people, places and the environment. And if the last year has taught us anything, it’s the importance of being part of a community and taking care of one another.


How we've made a difference in Coventry and Warwickshire over the last 12 months

Our Community Fund


awarded to 11 amazing projects



donated from £1m Emergency Coronavirus Fund

Our employee volunteering programme


events took place



employees volunteered to enhance and care for community spaces

Caring For Nature


of funding rewarded to local community groups to support environmental projects



invested in supporting farmers to keep pesticides from entering our natural water sources

Educating the next generation


children educated



schools visited

Caring For Our Customers


of funding provided to help customers who are srtruggling to pay their bill



customers helped with payment support



vulnerable customers provided with extra support services

Helping young people prosper

69 out of 71

young people from our apprentice and graduate schemes are now working in roles across Coventry and Warwickshire



are from social mobility coldspots

Figures reported from April 2020 - April 2021.

Read our full 2020/21 Coventry and Warwickshire community report

We hope you enjoy reading all about the differences we’ve made right at the heart of your communities.