Our Nottinghamshire county covers the city of Nottingham and the surrounding area.
One of the standout projects in the region was completed in Mansfield in collaboration with Nottinghamshire County Council to address a complex sewer and surface water flooding issue. Property flood resilience measures (such as flood doors and flood gates) were installed at eight properties.
We’re driving down the number of complaints about discoloured and poor tasting or smelling water following our targeted mains flushing and cleansing programme.
Over the past three years we have been undertaking a strategic scheme in Newark designed to reduce the risk of sewer flooding in properties and highway locations. We are delighted to say we finished the scheme this year with the completion of works in both North and South Newark.
Whilst our proactive sewer inspection and cleansing programme has helped drive the number of category 3 pollution incidents to its lowest ever level in the county, we have seen a small increase in the number of repeat sewer flooding incidents.
As part of our commitment to be a socially purposeful company we have helped customers through our Big Difference support scheme, helped customers during an incident through our Priority Services Register and educated local school children about water efficiency and sewer misuse.
You can find out about or performance and some of the great things we’ve done in your area by viewing individual counties.
We are one of the largest 11 regulated water and sewerage companies in England and Wales. We provide high quality services to around 4.3 million households and business in the Midlands. Our region stretches across the heart of England, from the Bristol Channel to the Humber and Chester, and from Shropshire to the East Midlands.