A large part of the work we do aims to protect the natural environment, this is particularly important in our Derbyshire county which contains areas of outstanding natural beauty. We’re really proud to have hit one of our lowest ever number of pollution incidents in the area, but we know its important that we keep driving this even lower.
We’ve worked closely with farmers in the Bamford, Staunton Harold and Derwent Valleys to protect raw water quality by improving farming practices. In total 274 farmers have been involved in our successful catchment management activities.
We’ve had a big focus on preventing blockages through our targeted campaign with food establishments where we estimate we’ve prevented over 50,000 litres of fat, oil and grease being poured in to the sewers. In part this has helped reduced the number of external sewer flooding performance incidents.
To help protect and improve the quality of water we supply, a new rapid gravity filter has been installed at our Bamford treatment works to secure the quality of supplies for the future.
As part of our commitment to be a socially purposeful company we have helped customers through our Big Difference support scheme, helped customers during an incident through our Priority Services Register and educated local school children about water efficiency and sewer misuse.