My Supply

Our commitment

Always clean and safe. Always wonderful. Always on tap. Since day one, that’s our commitment to you. We work hard every single day to make sure that you have a fresh, clean water supply straight to your home. For now, and for future generations.

Safety in numbers

We look after 185 water treatment works and over 46,000km of water mains (that's more than enough to go around the Earth once!) day and night, all year around. We test your water over 500,000 times every year to make sure the highest standards are met for your supply, consistently achieving a pass rate of over 99.9%. We also have 1,100 continuous automatic analysers that track a wide range of parameters to make sure your water is safe and wholesome. It all adds up to a service you can not only trust for clean, fresh water, but you can also rely on long into the future. 

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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