How can we help?
Frequently asked questions
- Why is my water brown/black/orange/yellow?
- What is my water hardness?
- How do I change my lead pipes?
- Why does my water have brown/orange/yellow bits in it?
- Why is my water cloudy/grey/milky?
- What is the pink/orange/black staining in my bathroom/kitchen?
- What is this mould in my bathroom/kitchen?
- Why does my water smell/taste of chlorine?
- Do I have lead pipes?
- How do I complain about my water quality?
- I'd like to make a complaint about my supply
- Where does my water come from?