My Supply

Schemes and partnerships

We’re dedicated to delivering a world-leading level of drinking water that's clean and safe for you to drink. This is why we work closely with our regulators and other water companies. By doing so we can  continue to innovate and improve our processes, all whilst meeting the latest water supply laws and regulations. 


In the event you ever have a problem, please talk to us first and we’ll do our best to sort the issue out. If we’re unable to resolve it ourselves, we’ll refer you to the appropriate agency or consumer group.

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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Feel free to email us with any enquiries

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