How can we help?
Frequently asked questions
- Why is my water brown/black/orange/yellow?
- What is my water hardness?
- How do I change my lead pipes?
- Why does my water have brown/orange/yellow bits in it?
- Why is my water cloudy/grey/milky?
- What is the pink/orange/black staining in my bathroom/kitchen?
- Why does my water smell/taste of chlorine?
- I am on a meter, how do I claim a payment for running my water off after discoloration?
- What is that scum on the top of my cup of tea/coffee?
- What is the water like in my area?
- Why does my water have black bits in it?
- What is this mould in my bathroom/kitchen?