What is the water planning programme?
To keep our water supply constant and ensure we’re prepared for future changes in demand, we monitor the water use from a sample of unmeasured households across our region. This data shows us how much water families use who do not have a charging meter installed in their home and it also helps us estimate leakage. We are not currently recruiting new customers. However, if you’ve moved into a new house where our equipment is already installed we’d love to keep you participating. In return for your support we’ll give you gift vouchers every year.
This programme is voluntary. If at any point you'd like to have the equipment removed simply contact us on 0345 601 3075 and we'll arrange to have it removed. We'll also send you vouchers as a thank you for your time and cooperation.