My Account

How to read your water meter

0:03 “If you have a water meter, you’ll need to read it from time to time and tell Severn Trent Water, so they can update your bill. First you need to find where your water meter is.”

0:15 “If it’s an external meter it could be located in your garage, or in a box outside the house. If it’s inside your home then it might be under the sink or in your hallway, but it’s more likely to be close to where the pipe comes into your house. Depending on the meter, there will be 4 or 5 black numbers which you’ll need to note down. You can then give them your readings by going onto the Severn Trent Water website, or calling their billing team.”

 

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages