This can be one of the most exciting times of your life, but it can also be pretty daunting if you don’t understand your bills. Don’t worry though, we’ve got some handy hints to help make your time at Uni a success.
Understanding your bills is the first step to being happy and stress free when you’ve just moved into your own place. We’ll let you in on a secret – everyone you know has been confused by bills at some point in their life. Don’t panic though, we’re here to tell you everything you need to know when you’ve just moved in.
Our water supply area is fixed – so if you’ve moved into a house within our area, you’ll be billed by us for your water usage. This can’t be changed like your energy bills and we don't offer any discounts, but you’ll be happy to hear we have the cheapest water bills in England on average.
First, check your tenancy agreement, or with your Landlord to see if the water bills are included in your rent. If not, you’ll need to set up a new water account with us to pay your bills.