My Account

people holding moving boxes
Moving home
If you're new to the Severn Trent region, this is where you can tell us you've moved to the area and register for an account.

New to the area

Welcome to Severn Trent Water. As you’re a brand new customer we’ve got a few tips to get you started. You can let us know you are moving home anytime, provided it’s not more than 28 days in the future, so you don't need to wait to move in to let us know.

someone holding a bunch of keys