My Account

Moving home
Welcome to Severn Trent Water. As you’re a brand new customer we’ve got a few tips to get you started.

New to the area

Welcome to Severn Trent Water. As you’re a brand new customer we’ve got a few tips to get you started. You can let us know you are moving home anytime, provided it’s not more than 28 days in the future, so you don't need to wait to move in to let us know.
Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages