My Account

Why your bill may be higher than you expected

We've all had to adapt throughout 2020 and 2021. We’ve been doing things differently, and that includes the way we’ve used water at home.

Increases in your water bill

2020 was a very different year for all of us. We’ve been spending more time at home than usual, and this means we’ve been using water differently too.

We had some of the hottest weather ever recorded in the spring and a pandemic that casued us to spend more time at home.

These things have contributed to an increase in the amount of water we’ve all used.


The amount of water used in homes

The average UK home uses about 143 litres of water per person every day, and a lot of this water is wasted.

The key is to find out where you’re using the most and find ways to save.

A hose or sprinkler can use a whopping 1000 litres an hour,
costing £2.50 each hour.

That’s the same amount of water one person would normally use in a whole week.

Switching to a watering can is an easy way to make a saving.

By washing one less load in your washing machine per week, you can save up to £6.50 over the year.

The key is to make sure your washing machine is fully loaded before turning it on.

Some of them even have great eco settings you can use which will help even more.

Switching from a full flush to a low flush loo can save 15 litres a day - saving £13.68 on your annual bill.

The average toilet gets flushed 12 times a day.

Going from a 13 litre full flush to a 4.8 litre low flush can make a help to reduce the amount of water that's used.

The eco setting on your dishwasher can cut another £3.65 off your annual bill.

Skip the pre-rinse in the sink, wipe leftovers into the bin instead, and make sure your dishwasher is full before you turn it on.

A full dishwasher can mean fewer washes too.

You could save up to £7.50 off your water bill by simply knocking a minute off your shower time.

Showers are still one of the largest users of water in the home.

Shaving a minute off your shower time can also save on your energy bills.

Simply turning off the tap while you brush your teeth can save you £16.43 on your yearly bill.

Leaving the tap running during a 3 minute brush uses a massive 18 litres of water.

That only costs 5p per brush but, if you do that twice a day, it soon mounts up.

These figures are based on your water and sewerage charges. Understanding our services and charges can help make managing your water bill easier.

We’re here to help

Sometimes, no amount of water saving makes your bill affordable, and this has been added to with the challenges that 2020 has brought.

We want to help you as much as we can. If you’re struggling to pay, see if one of our schemes can help or get in touch with our team.