Set up in 1997, the Severn Trent Trust Fund is a registered charity that provides financial help to Severn Trent customers who are unable to pay their water charges.

They can provide help with:

• water and sewerage charges if you are in hardship and unable to pay
  
• charges which are collected by other companies on behalf of Severn Trent
  
• other essential bills, household needs or priority debts