Guest | My Account | Severn Trent Water

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2 Let us know how to contact you

1 Let us know who you are

Add your Severn Trent Water account number without spaces or special characters (for example: 1234567890)

Severn Trent account number *

Your Severn Trent Water account number is 10 digits long and can be found at the top right hand side of your bill. If you do not have a bill please contact us.

Postcode *

This is the postcode of the address where the supply is received, as shown on your bill. For Business customers, you can use the post code of any property associated with this account number.

We need to ask you a few questions

Landline telephone number *

The landline telephone number you provided when the Severn Trent account was setup
Mobile telephone number *

The mobile telephone number you provided when the Severn Trent account was setup
DD *

MM *

YYYY *

The Date of Birth you provided when the Severn Trent account was setup
Last 4 digits *

Provide the Last 4 digits of the Bank Account used to pay for your Severn Trent account
Amount *

Provide the last payment amount used to pay for your Severn Trent account
DD *

MM *

YYYY *

Provide the last payment date on your Severn Trent account
Sortcode *

Provide the Bank Account sort code used to pay for your Severn Trent account

2 Let us know how to contact you

Email address *

This is the email address we will use to contact you regarding your account.

Confirm email address*

Contact telephone number *

This is the number we will use if we need to speak to you regarding your account.

Frequently Asked Questions

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Phone

Emergencies (24hrs)

0800 783 4444

Feel free to email us with any enquiries

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