We are really sorry but our lines are very busy at the moment. This means you may have to wait longer to speak to us today. There are a number of alternative options to Contact us.
In the meantime, you can manage your account online for all day-to-day requests including paying a bill, setting up regular payments, moving house and entering a meter reading.
If you have a problem like an interruption to supply, water quality issue or you need to report a leak or flooding, you can report this online.