Help and Contact

Who is responsible for the manhole on my property?

Responsibilities for sewers and drains changed in October 2011

In October 2011 the transfer took place and all sewers, and sewer apparatus, outside of your property boundaries and any sewers shared with another property transferred to the ownership to your water company. If the manhole is inside you property boundary and is not shared with another property the manhole will be your responsibility.

To report a problem with a manhole on our public sewer call us on 0800 783 4444. The line is open 24 hours a day, seven days a week.

For more information see our responsibility for sewer pipes page.

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Emergencies (24hrs)

0800 783 4444

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0345 750 0500

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