Help and Contact

Where is my water meter located?

Meter installation

Water meters are generally located outside the property at the external boundary box (normally on the public footpath).  Your boundary box will either be a small metal lid the size of a CD case with STW on the top, or a small round plastic lid the size of a plate with STW on the top.

Some meters are located inside the property where the supply pipe enters the property, this is usually under the kitchen sink or in a downstairs toilet. 

If you are unable to locate your meter, please contact us and we'll be happy to help.