Help and Contact

We'll send you an email when your next bill is ready to view online. This is usually done every six or 12 months.

If you're not on a water meter your bills are issued in February/March of each financial year (1st April to 31 March), and are payable in two half yearly instalments. The due dates of these instalments are 1 April and 1 October of each financial year.

If you're on a water meter (or on assessed charges) the bills are issued twice a year and payment is due upon receipt.

You can log in to your account to view your bills.