Help and Contact

What is WaterSure and how can I apply for this?


WaterSure is a fixed charge for household customers who are on a metered supply and who may face hardship as a result of high water usage for essential purposes. Visit our Watersure page for more information.

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages