Help and Contact

How do you calculate my assessed charges?

Assessed charges
Domestic property charges are calculated by monitoring the average consumption in the Severn Trent area from properties of a similar type and size to your own.

Commercial property charges are calculated in respect of the nature of the business and the number of employees.  The rate of consumption is based on the average usage within the Severn Trent area for similar businesses.
Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages