Help and Contact

How do I change my lead pipes?

Replacing lead pipe work is a joint responsibility for the home owner and Severn Trent Water

If you're found to have lead pipe work in your home, it is the joint responsibility of the home owner and Severn Trent Water to replace it. Read our lead replacement scheme page for more information.

In most cases, we own and look after the water pipe in the street and footpath up to the boundary of your property; all other pipes and fittings are the property owner’s responsibility. If there are lead pipes within your home, you'll need to speak to a plumber to find out how much it will cost you to replace them. Try our plumber search to find a local approved plumber near you.

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages