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How can I identify my water meter?

Water meter installation
Water meters are generally located outside at the external boundary box or inside the property where the supply pipe meets the internal stop tap.
Your water meter will have it's own serial number located on the front and consists of numbers and letters. Your meter serial number will also be shown on your bill. This is normally shown on the 3rd page in the 'How we work out your bill' section.

If you feel the meter serial number shown on your bill does not match the meter serving your property, please email us or call us on 03457 500 500 and this will be investigated.

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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Feel free to email us with any enquiries

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