Help and Contact

Can I change my username?

Managing your details

It’s not possible to change your username once created. However you can log in using your email address, which can then be updated.

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages