About Us

Bag it and bin it

Did you know?

We clear over 45,000 sewer blockages every year and around 70% of them are caused by putting the wrong items down the sink or toilet. It costs us over £10 million every year to regularly clean over 700 kilometres of sewers, a cost which is passed on to you.

Help us to help you - Keep the sewers flowing by following our top tips:

Don’t pour fats, oils and greases down the sink or the toilet – even the tiniest amount can cause problems. They may be in liquid form going down, but they quickly solidify when they meet the cold sewer walls (even if you pour hot water down after). The fats stick to the side of the sewer forming a concrete-like solid that attracts other debris, eventually causing a blockage, sometimes known as a 'Fatberg'.

Top tip: Wait for fat to cool after cooking and pour it in to an empty tub or can. When it’s full, empty the contents into the bin and reuse the container.

Only human waste, toilet tissue and a small amount of household cleaning products should be flushed down the toilet. Don't flush:

  • sanitary products
  • kitchen roll
  • cleansing wipes
  • baby and facial wipes
  • nappies
  • cotton buds 

Top tip: Instead use nappy or sanitary bags then put them in the bin.