My account
Access to your account is no longer available here
Access to your account is no longer available here 

Non-household retail services provided by Severn Trent migrated to Water Plus on 1 April 2017. Please either contact Water Plus or your retailer of choice if you have switched.

In response to the changes in the water industry, Severn Trent and United Utilities have joined forces to create a new water retail company, called Water Plus, specifically for non-household customers. Water Plus will act on our behalf until we exit the non-household retail market within the next 12 months, however you have the ability to switch retailers at any time. For more information about the market changes and retailers, please visit

Telephone: 0345 072 6072



Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages