Building and Developing

New water and sewer connections

All you need to know about getting connected to our water and waste networks.

When you need a new water or sewer connection

You will need to apply for a new connection if you, or your developers, are working on a project that involves:

  • converting a building into many homes, such as a house into flats
  • converting a barn into a home
  • building new commercial premises
  • renovating a building
  • changing the use of a property.

You will also have to apply for a new connection if any of the following is true:

  • Your Severn Trent account is in arrears
  • We have no occupier account for the property
  • Our pipe connecting your property to our network has an outer diameter of over 25mm
  • You need to connect to our network in a new location
  • The property is not linked to an existing Severn Trent account
  • The property is not occupied
Applying for a new water connection

Applying for and completing a new water connection is a six stage process.

Compulsory applications for new sewer connections

You must apply for a new sewer connection if you are:

  • making changes to our existing sewer connection
  • changing sewer flows
  • using an existing connection.

You can't connect to a public sewer without our approval.

Applying for a new sewer connection

Applying for and completing a new sewer connection is a six stage process.

Tell us about alterations to your property

You need to.tell us about any change of use at your property which affects your existing bill.

Get in touch

Call us: 0800 707 6600