Building and Developing

House renovation - New connections

Your Water connection

If you're renovating your home and the existing water supply is enough to provide the pressure you need, you can use that and don't need to have a new connection. If you wish to replace your existing supply because you need a larger supply pipe, or you want to change where the water enters your home from the existing main you need to apply for a new connection.

If you're separating the property into additional homes or flats that will need their own water accounts they will need their own separate supply too. This is usually needed when the property is sold or when someone moves in.

These are the main steps for a new connection to an existing water main
How to get connected to our existing water mains

Get more information on how you can get connected to our existing water mains by reading our detailed step-by step process and things you need to know before you apply.

Sewer connection

If you're making changes to our existing sewer connection for a change of development, change in flows, or using an existing connection you will need to make and application. This will need our approval. You can't connect to a public sewer without this process being followed.

These are the main steps for a new connection to an existing sewer
Find out how to get connected to the public sewer

Get more information on how you can get connected to our existing sewer mains by reading our detailed step-by step process and things you need to know before you apply.

Already changed your property?

If you don't need a new connection but you need to update us on any change of use with your property which will affect your existing bill then it's important that you let us know. See our alterations page for more information.   

Get in touch

Call us: 0800 707 6600

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages