MENU CLOSE
SEARCH site Close search

Building and Developing

a house being built
House developments
If you're building a new house, you are most likely going to need a new water connection to our water main and a connection to the public sewer to take sewage away.

New water and sewer connections

All you need to know about getting connected to our water and waste networks.

When you need a new water or sewer connection

You will need to apply for a new connection if you, or your developers, are working on a project that involves:

  • converting a building into many homes, such as a house into flats
  • converting a barn into a home
  • building new commercial premises
  • renovating a building
  • changing the use of a property.

You will also have to apply for a new connection if any of the following is true:

  • Your Severn Trent account is in arrears
  • We have no occupier account for the property
  • Our pipe connecting your property to our network has an outer diameter of over 25mm
  • You need to connect to our network in a new location
  • The property is not linked to an existing Severn Trent account
  • The property is not occupied

Applying for a new water connection

Applying for and completing a new water connection is a six stage process.

number one icon number one icon

Step 1

Complete the application form and submit any relevant documents
number two icon number two icon

Step 2

We give you a quote for the new connection
number three icon number three icon

Step 3

You hire a plumber to lay your private pipework
number four icon number four icon

Step 4

We inspect the private pipework and check it meets standards
number five icon number five icon

Step 5

We set up an account and issue a bill.
number six icon number six icon

Step 6

You are able to use your new connection
Get a new water connection

Compulsory applications for new sewer connections

You must apply for a new sewer connection if you are:

  • making changes to our existing sewer connection
  • changing sewer flows
  • using an existing connection.

You can't connect to a public sewer without our approval.

Applying for a new sewer connection

Applying for and completing a new sewer connection is a six stage process.

number one icon number one icon

Step 1

Complete the application form and submit any relevant documents
number two icon number two icon

Step 2

We assess you application and give approval
number three icon number three icon

Step 3

You install the private pipework
number four icon number four icon

Step 4

We inspect the private pipework
number five icon number five icon

Step 5

We approve of the new connection
number six icon number six icon

Step 6

You can use your new connection
Connect to the public sewer

Tell us about alterations to your property

You need to tell us about any change of use at your property which affects your existing bill.

Get in touch

Call us: 0800 707 6600

Send us an email