Building and Developing

Once I've laid my service pipe, who long will it be before you complete the connection?

Timescales

We aim to connect the supply within 21 days of payment or the inspection passing. We will inform you of the connection date and we'll do our best to accommodate specific requests.

In some circumstances we may need to provide up to 3 months advance notice to the local authority. This may result in the connection being delayed until this has been done. We will let you know as early as possible during our site visit so that you are aware of these timescales and we’ll work with you to minimise any disruption this may cause.

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages