Building and Developing

I've submitted an application, what happens next?

What happens next

For applications for a new water supply we'll acknowledge receipt of your application within 5 days. Then we’ll arrange for one of our Construction Project Managers or Customer Connection Managers to visit the site and provide you with a quote and answer any questions you may have about the whole process.

If you're happy to proceed with the application you will then lay your pipework. Complete and sign both the inspection and acceptance of quote forms and return to us with the appropriate payment. Once this is received we’ll need to come and inspect it, and then arrange for the connection to the main to be made.

For more information on how the whole process works, please have a look at the webpage from our developers homepage which best describes your project.