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Building and Developing

I've submitted an application, what happens next?

What happens next

Once you've submitted a complete application and all the supporting documents we will acknowledge it and provide a reference number. We aim to issue your approval within 21 days of receiving your completed application form. You cannot connect until you receive the approval notice.

Once approval is given you can proceed with the work, let us know when it is being done and we will inspect it. Once complete we will issue a final inspection letter and confirm responsibility for the pipework.

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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Feel free to email us with any enquiries

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