Although we do our best to get things right first time, we appreciate that this will not always be the case.
If you would like to make a complaint, the recommended first step is to call us – this is the quickest method for resolution. Depending on your development type, you can contact us via our dedicated contact lists below:
Self-Lay Contact List (pdf)
Large Developer Contact (PDF)
Alternatively please see the complaints procedure herE [PDF]