Building and Developing

Please call us on 0800 707 6600

Our lines are open from:

8:30 to 17:00 (Monday to Thursday)

8:30 to 16:30 (Friday)

The phone lines will be closed on weekends and bank holidays.

Although we do our best to get things right first time, we appreciate that this will not always be the case.

If you would like to make a complaint, the recommended first step is to call us – this is the quickest method for resolution. Depending on your development type, you can contact us via our dedicated contact lists below:

Self-Lay Contact List (pdf)

Large Developer Contact (PDF)

Alternatively please see the complaints procedure here