Water is essential to life and to the communities in which we work. Our focus is delivering the best quality drinking water and returning waste water safely to the environment today, tomorrow and for the longer term.
Our last 25-year strategy document, ‘Focus on water’ was launched in 2007. It sets out longer term aspirations as a water company.
Since we produced ‘Focus on water’, our core aspirations have stayed the same, but the external environment in which we work has continued to evolve; the challenges we face are changing, and so are our customers’ expectations. We’re currently updating our strategy to reflect this dynamic environment.