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About Us

What is water pollution?

Water pollution refers to the contamination of our rivers, streams and oceans. In the case of our rivers, this is a serious problem. That’s because rivers provide most of the water we need for our homes, factories and farms, while also supporting a vast range of plant and animal life.

Reducing pollution through catchment management

We work in close partnership with farmers and landowners across our region to protect drinking water quality. We believe that by helping them manage their land in a sustainable manner, the quality of water that drains from it can be improved. This helps reduce the need for costly and energy intensive treatment. Visit our catchment management page to find out more.

Are you connected correctly?

Visit our connections page to make sure you have the right connection to your home. That way you’ll help us keep our rivers and streams clean, so everyone can enjoy them for many years to come.

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Emergencies (24hrs)

0800 783 4444

Billing Enquiries

0345 750 0500

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Feel free to email us with any enquiries

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