FAQs

There are many different questions that you may have regarding the services we offer you.  Please use these Frequently Asked Question pages to find the answers to some of the more common queries we receive.

If you have a query that is not answered here, then please Contact Us.

These pages will continue to grow as we receive more questions.

• Billing FAQ
• Water meters FAQ
• Payments FAQ
• Customer care FAQ
• Maintaining your supply FAQ
• General advice FAQ
• Building over sewers FAQ
• WaterSure FAQ
• Chloramination FAQ