Help still needed to spot and report leaks

Appeals to the public to help spot and report water leaks to Severn Trent struck a real chord during the recent spell of Siberian-style weather (the coldest winter for 30 years) – but the company is asking people not to let their guards down even though the weather might not be quite so chilly.

“We still need people across the Severn Trent region, particularly in Birmingham and Staffordshire, to help us out by reporting any water leaks they may spot, no matter how small or insignificant they may seem,” said Senior Operations Manager Fraser Pithie.

“We want to keep on top of leakage and try and reduce it where possible, and we can only do that with the help of our customers, and the general public.”

If you spot a leak, don’t assume that someone has already reported it to us,” urged Fraser. “We often come across cases where we finally track down a leak only to discover that people have known about if for a few days, but no one has picked up the phone to tell us about it.

“We really need you to help us: so if you come across a leak, please spend just a few minutes to pick up the phone to give us a few details, so we can check it out. Or you can report the leak on line if that’s easier for you.”

Water leaks can be reported to Severn Trent by calling 0800 783 444, or on-line. Just visit www.stwater.co.uk and follow the ‘report a leak’ link form the home page.