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Ways to pay

We now offer our widest range of ways to pay your water bill. Simply choose the option that's easiest for you.

Pay by Direct Debit

Direct Debit is an easy and convenient way to make sure your bill is paid in full and on time. You can set up a Direct Debit online or by calling us on 08457 500 500.

Pay online

Paying securely online is quick and easy, whether you'd like to set up regular or one off payments. We accept all major debit and credit cards.

Register and set up a payment schedule now

Telephone or online banking

Set up and manage your payment using your own bank’s telephone, online or remote banking service. To do this, you'll need to provide them with the following information:

  • Our banking details:

Sort code 20-00-00, account number 23285790

  • Your Severn Trent Water account number

Barclays Pingit

If you're a non Direct Debit customer, you can make a payment using the Barclays Pingit app on your smartphone.  It’s a safe and easy way for you to pay your bill. You don't need to be a Barclays customer, you just need to download the Barclays Pingit app and scan the QR code on your bill. Visit Barclays Pingit website to find out more.

Pay with PayPoint

Simply take your bill or Watercard with your payment along to your nearest PayPoint store. You can use PayPoint's online search facility to find your nearest store.

Pay at your Post Office (cash only)

Take your bill and cash payment to any Post Office branch. Please be aware that the Post Office may make a charge for this service and only cash payments are accepted.

Pay at your bank or building society

Take your bill to any bank or building society and pay over the counter. Cheques should be made payable to Severn Trent Water Ltd. This service is free if you pay by cheque at any
branch of Barclays and may be free if you pay at your own bank or building society. Some banks or building societies may charge for this service.

Pay by phone

You can make regular or one off payments by debit or credit card by calling us on 08457 500 500. You can also request to pay by instalments using a Watercard, Direct Debit or Payment booklet.

Pay by post

Enter the amount you’d like to pay on your payment slip and send it with your cheque to:

Severn Trent Water Ltd, Providence Row, Durham, DH1 1RR.

Cheques should be made payable to Severn Trent Water Ltd. Please write your Severn Trent Water account number on the back of the cheque. Please allow up to four working days for any cheque payments to reach our account.